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Friday April 25, 10:47 PMREFILING: Ikea Japan instructed to modify product manuals after injury report(Kyodo) _ (EDS: CLARIFYING 5TH GRAF, NO PROBLEMS WITH QUALITY OF CHEST OF DRAWERS OR SCREW)The industry ministry has instructed Ikea Japan K.K., the Japanese unit of Sweden's furniture retail giant Ikea, to improve its product manuals after receiving a report that a customer was severely injured while assembling a chest of drawers, the ministry said Friday. The Economy, Trade and Industry Ministry has been informed that a man in his 60s from the city of Yotsukaido, Chiba Prefecture, was hit in the eye by a fragment from a cracked screw while assembling a unit of the company's Mandal chest of drawers in July last year and has been suffering from visual impairment ever since. Following the instruction, Ikea Japan compiled special assembly manuals written in Japanese, in addition to conventional manuals containing simple illustrations and brief instructions. "The explanations were not sufficient and we doubt that the accident resulted simply from carelessness on the user's part," said an official at the ministry's office in charge of products accidents. According to an investigation by the National Institute of Technology and Evaluation, an accident inspection organization, there were no problems with the quality of the chest of drawers or the screw. The ministry said that the man had used a slot screwdriver for a cross slot screw and the size of the screwdriver was also inappropriate. Ikea Japan said that it will provide further explanations regarding the assembly of its products in response to the instruction from the ministry. The Swedish company advanced into the Japanese market in 2006 and has enjoyed strong popularity due to its reasonable prices and functional designs. |
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