Friday July 25, 3:16 AM
Sam's Club teams with Geeks on Call for PC service
NEW YORK (Reuters) - Wal-Mart Stores Inc's Sam's
Club warehouse store division is launching a pilot program with
computer repair services company Geeks on Call Holdings Inc
to offer technology services, like new computer
set-up, to its members.
The pilot program, which is launching in the next few days,
will involve 20 Sam's Clubs located throughout the Baltimore,
Washington, D.C., and Virginia areas, Geeks on Call said in a
filing with the U.S. Securities and Exchange Commission.
Geeks on Call will have no physical kiosks in the clubs
because it will only offer in-home or in-office services, such
as setting up a wireless network or installing anti-virus
protection on a computer.
To advertise the Geeks on Call services, a sticker will be
placed on computers sold in the participating Sam's Club
locations, directing shoppers to call Geeks on Call. There will
also be signs in the Sam's Club warehouses, providing the Geeks
on Call phone number.
Sam's Club members will be able to purchase Geeks on Call
services at roughly half price, said Geeks on Call Chief
Executive Officer Richard Cole. For instance, Cole said a
typical computer set-up would cost $160 to $200, but a Sam's
Club member could purchase the service for $98.
Consumers pay an annual fee to shop in Sam's Club stores
and get discounts on everything from office supplies to fresh
food.
Like its competitors, Sam's Club has added more electronics
to its merchandise mix in recent years. Many consumer
electronics retailers have looked at selling technology
services as a way to differentiate themselves and make extra
money by helping shoppers use their increasingly complicated
electronic gadgets.
Wal-Mart is opening "Solution Stations" in a small number
of its Dallas-area discount stores to offer technology
services, like home theater installation and computer repair,
in a test with Dell Inc .
(Reporting by Nicole Maestri, editing by Gerald E.
McCormick)
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